Circular Hut coordinates wholesale sourcing directly with verified artisan producers. Orders are fulfilled to agreed commercial specifications. Customers cannot cancel an order after placing it, subject to applicable mandatory legal or contractual remedies.
Orders settle via staged bank transfers: a 40% advance payment upon order placement and a 60% balance payment prior to carrier dispatch. Advance payments are non-refundable, subject to applicable mandatory legal or contractual remedies.
Goods undergo central quality inspection by Circular Hut prior to dispatch. Circular Hut does not accept voluntary change-of-mind commercial returns.
If a delivered shipment arrives with missing items or transit damage, please contact Circular Hut by email at contact@circularhut.com with your order number, details of affected items, and photos of any damage. Circular Hut reviews inquiries manually and coordinates appropriate remedies offline.
